SILVA, Jorge. Service quality models in the public drinking water supply in Mexico. Tecnología y ciencias del agua, Morelos, MX, v. 16, n. 1, p. 488–529, 2025. DOI: 10.24850/j-tyca-2025-01-10. Disponível em: https://revistatyca.org.mx/index.php/tyca/article/view/3522. Acesso em: 3 oct. 2025.